ملاحظة
هامة : للتقدم لهذه الوظيفة يجب اولا التسجيل بموقع شركة الوطنية وتحميل
المرفقات المطلوبة في اسفل الوظيفة ،للتسجيل بموقع الوطنية الرجاء الضغط
على الرابط التالي :
Role Summary & Duties and Responsibilities:
Duties & Responsibilities:
-Managing and following up on all SME "Small and medium enterprises" Accounts.
-Participating in promoting and developing Wataniya offers and service usage through this channel.
-Setting objectives for short and long term periods in enhancing and maintaining a professional relationship with SME customers and developing the usage of Value Added Services.
-Following up on SME activations to ensure quality and efficiency as per each account request.
-Performing the accounts handover to the Corporate Account Management Team as per procedures.
-Assisting with any complaints and quality failures related to his/her accounts to solve the problems at the source.
-Delivering training on special services/offers to his channel through fleet managers.
-Ensuring that the proper performance of the following main tasks according to processes and procedures thus providing good customer experience & satisfaction during Acquisitions & activating corporate lines.
Experience & Qualifications:
-Minimum of 3 years of experience in Sales. Previous experience in telecommunication is an advantage.
-Bachelor degree in Business Administration, Marketing or any related field.
Skills:
-Excellent handling of customers by phone or face-to-face.
-Sound understanding of Managing sales accounts.
-Excellent communication and interpersonal skills.
-Excellent organizational skills.
-Ability to work under pressure.
-Strong written and communication skills.
-Computer Literacy knowledge (Microsoft).
-Proficiency in Arabic and English (oral and written).
-Valid Driving license.
Duties & Responsibilities:
-Managing and following up on all SME "Small and medium enterprises" Accounts.
-Participating in promoting and developing Wataniya offers and service usage through this channel.
-Setting objectives for short and long term periods in enhancing and maintaining a professional relationship with SME customers and developing the usage of Value Added Services.
-Following up on SME activations to ensure quality and efficiency as per each account request.
-Performing the accounts handover to the Corporate Account Management Team as per procedures.
-Assisting with any complaints and quality failures related to his/her accounts to solve the problems at the source.
-Delivering training on special services/offers to his channel through fleet managers.
-Ensuring that the proper performance of the following main tasks according to processes and procedures thus providing good customer experience & satisfaction during Acquisitions & activating corporate lines.
Experience & Qualifications:
-Minimum of 3 years of experience in Sales. Previous experience in telecommunication is an advantage.
-Bachelor degree in Business Administration, Marketing or any related field.
Skills:
-Excellent handling of customers by phone or face-to-face.
-Sound understanding of Managing sales accounts.
-Excellent communication and interpersonal skills.
-Excellent organizational skills.
-Ability to work under pressure.
-Strong written and communication skills.
-Computer Literacy knowledge (Microsoft).
-Proficiency in Arabic and English (oral and written).
-Valid Driving license.
ملاحظة: يجب إرفاق الملفات التالية:
1-Resume / cv
2-Passport-size photograph
1-Resume / cv
2-Passport-size photograph
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